Welcome to the FlySafair GearUP store, where you can purchase branded goodies at a great price to show your FlySafair Spirit.
We've created a range of branded products from office items to clothing and loads in between. The store is open to all staff to make purchases from and you're welcome to purchase items as gifts for friends and family too.
Here are a few details about how it all works:
What time does the shop open?
GearUp is completely online for purchases and queries meaning you can make a purchase at anytime of the day from the comfort of your desk or phone.
You'll only need to physcially come tothe shop for fittings or collections.
Fittings & Collection - 10AM - 3PM, Fridays
?No Walk Ins allowed
?You can only collect your order if you received an "order ready for collection" email
How do I buy these items?
You can buy your items on this online store. It works like any other online shop - simply search for goodies that you're interested in and then add them to your cart. Once you're ready to do so, you can checkout.
Can I buy corporate gifts on behalf of my department?
Yes you can. This is considered a 'Corporate Handout' and can be done by staff who would like to buy gifts for clients, suppliers etc. with the approval of the relevant department manager.
When purchasing, select 'Corporate Handouts' as a payment method and the amount will be deducted from your departments budget. The invoice will need to be signed off by the head of the department / manager. If selected please include your department name and cost code in the order notes. The head of the department must sign the invoice of the order, presenting the signed invoice upon collection of the goods at the GearUp Office - next to the Marketing Department (JNB Admin Building).
How are my purchases shipped to me?
Your purchases won't be shipped as such, but rather you'll need to collect them. Those near head office can collect their parcels from the Gear Up Shop next to the marketing office (JNB admin building). You'll be sent a mail as soon as your parcel is ready for collection. For those at our domestic airports, your parcel will be sent to the respective airport managers, and you can collect from them.
How do I make Payment?
On the Checkout page you'll see that we offer two options: "Salary Deduction", or "Corporate Handouts".
By selecting Salary Deduction, you agree that the amount will be deducted from your salary.
By selecting Corporate Handouts, the amount would be deducted from your departments budget. The invoice will need to be signed off by the head of the department / manager. If selected please include your department name and cost code in the order notes. The head of the department must sign the invoice of the order, presenting the signed invoice upon collection of the goods at the Head Office - Marketing Department.
Where do I collect my items?
You will be advised where to collect your items via email when the shipment is ready. Head office collections can be made at the Gear Up Shop next to the marketing department and items will be shipped to airport managers at the other stations.
How long will my order be held for collection?
Your order will be held for 30 days from the day your order status is changed to "Awaiting collection". Any orders not collected within this time range will be cancelled
Can I try items on?
Yes, if you're near the head office you are welcome to come and fit our clothing items. Ayanda and Natasha will be the point of contact and fitting hours will be strictly between 10AM and 3PM, on Fridays*, and by appointment only. For those not near the head office, please feel free to mail us at gearup@safair.co.za with your normal size and the item you're interested in and we'll happily advise on a good size.
* Please note, special arrangements can be made for those visiting head office outside of these times
Can I return items
We will gladly exchange items if you've purchased an incorrect size, provided that the goods are new. If there is no correct size available we can arrange a refund in the form of store credit.
If a product defect occurs refunds/exchanges can be done if you contact us within 30 days of purchase.